Frequently Asked Questions (FAQs)
1. What is a Flink Digital Business Card?
A Flink Digital Business Card is a virtual business card embedded with an NFC chip. It allows you to share your contact information instantly by simply tapping it against an NFC-enabled device. Your card will contain your name, job title, email, phone number, and any other relevant information you want to share.
2. How do I set up my Flink Digital Business Card?
Flink will handle the setup of your Digital Business Card. After purchasing, we will contact you to collect your contact details, and we will pre-program the card with your information before sending it to you. The card will be ready to use as soon as you receive it.
3. How do I share my Flink Digital Business Card?
To share your Flink Digital Business Card, simply tap it against any NFC-enabled device. The device will automatically recognize the card and display your contact information. You can also share your card’s link via email or text for easy access.
4. What is a Flink Smart Tag, and how does it work?
A Flink Smart Tag is an NFC tag that can be programmed to perform various actions, such as opening a website or sharing your contact details. You can use the Smart Tag by simply tapping your NFC-enabled device to it, and it will automatically trigger the pre-programmed action.
5. Can I reprogram my Flink Smart Tag?
Yes, if you’d like to reprogram your Smart Tag, please contact us at hello@flinktap.com. We will assist you with updating the tag’s settings to suit your needs.
6. Do I need an app to use the Flink Digital Business Card or Smart Tag?
No, you do not need an app to use either the Flink Digital Business Card or Smart Tag. They both function through NFC technology, which is supported by most modern smartphones. Simply tap the card or tag against an NFC-enabled device to share information or trigger actions.
7. How do I know if my device supports NFC?
Most modern smartphones (both Android and iOS devices) support NFC. To check if your device has NFC, go to your phone’s settings and search for NFC or contact your phone’s manufacturer for more details.
8. How do I troubleshoot if my Flink Digital Business Card or Smart Tag isn’t working?
If you’re having trouble, try the following:
- Make sure NFC is enabled on your device.
- Ensure your device is close enough to the card or tag (usually within a few centimeters).
- Try restarting your device or checking its settings for any updates related to NFC.
If the issue persists, contact us at hello@flinktap.com for further assistance.
9. Can I get a refund for my Flink Digital Business Card or Smart Tag?
Our refund policy allows for returns only for defective or non-functioning products. If you are unsatisfied with your purchase, please review our Refund and Returns policy for further information on eligibility and process.
10. Is there a warranty on Flink products?
Our Flink Digital Business Card and Smart Tags come with a 3-month warranty on the system software, but we do not provide a warranty on the hardware. Please refer to our Product Warranty policy for more details.
11. How do I contact Flink support?
If you have any questions or issues, please reach out to us via email at hello@flinktap.com. Our customer support team is here to assist you with any inquiries or troubleshooting needs.
12. Can I use my Flink Digital Business Card internationally?
Yes, your Flink Digital Business Card can be used internationally, as long as the person you are sharing it with has an NFC-enabled device. The card functions globally, and no special setup is needed for international use.
Flink – One Tap, Limitless Possibilities